Terms of service
Welcome to 855 Kollective (“we”, “us”, “our”).
These Terms of Service (“Terms”) govern your use of our website and services. By accessing or using our online store (the “Site”) and purchasing from us, you agree to be bound by these Terms.
If you do not agree, please do not use our Site.
1. Use of Our Site
You may use our Site only for lawful purposes and in accordance with these Terms.
You agree not to:
- Use the Site for any illegal or unauthorised purpose
- Interfere with or disrupt the Site or servers
- Attempt to gain unauthorised access to any part of the Site, other accounts, computers or networks
We may suspend or terminate your access if we believe you have violated these Terms.
2. Online Store Terms
By placing an order with us, you confirm that you:
- Are at least the age of majority in your state or country, or
- Have consent from a parent or guardian to use this Site
We reserve the right to refuse any order you place with us, including if we suspect fraud or unauthorised or illegal activity.
3. Products & Pricing
We do our best to display our products and colours accurately, but we cannot guarantee that your screen’s display is exact.
We reserve the right to:
- Change product descriptions, prices or availability at any time without notice
- Discontinue any product at any time
- Limit the quantities of any products or services we offer
All prices are listed in AUD (Australian Dollars) unless stated otherwise.
4. Orders & Payment
When you place an order, you agree to provide current, complete and accurate purchase and account information.
You authorise us (and our payment processors) to charge your selected payment method for the total amount of your order, including any taxes and shipping fees.
If we cancel or modify an order, we will attempt to notify you using the email or phone number provided at the time of purchase.
5. Shipping, Returns & Refunds
Details on shipping, returns, and refunds are set out in our separate policies:
- Shipping Policy
- Return & Refund Policy
By placing an order, you acknowledge and agree to those policies.
6. Third-Party Services
Our Site may link to or integrate with third-party services (such as payment providers, shipping carriers, or social media platforms).
We are not responsible for:
- The content, policies, or practices of any third-party websites or services
- Any loss or damage arising from your use of third-party services
We recommend you read the terms and privacy policies of any third-party services you use.
7. Intellectual Property
All content on the Site – including logos, images, graphics, text, product designs, and layout – is owned by or licensed to 855 Kollective and is protected by copyright, trademark and other intellectual property laws.
You may not:
- Reproduce, distribute, modify, or create derivative works from our content
- Use our trademarks or logos without our prior written permission
8. User Content
If you submit content to us (e.g. reviews, comments, photos, messages, social media tags):
- You grant us a non-exclusive, royalty-free, worldwide licence to use, reproduce, modify, publish, and display that content in connection with our business (including on our Site and social media).
- You confirm that you own or have permission to use that content and that it does not infringe any third-party rights or violate any laws.
We may remove or edit user content we consider inappropriate, unlawful, or in breach of these Terms.
9. Prohibited Activities
You agree not to:
- Use the Site for any fraudulent or harmful activity
- Upload or transmit viruses, malware, or any code of a destructive nature
- Use any automated system (e.g. bots, scrapers) to access or collect data from the Site without our permission
- Harass, abuse, or harm other users
10. Disclaimer of Warranties
To the maximum extent permitted by law, the Site and products are provided “as is” and “as available” without any warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
We do not guarantee that:
- The Site will be uninterrupted, timely, secure, or error-free
- Any defects will be corrected
- The results from using the Site or products will be accurate or reliable
11. Limitation of Liability
To the maximum extent permitted by law, 855 Kollective and our directors, employees, partners, and affiliates shall not be liable for any:
- Indirect, incidental, special, or consequential damages
- Loss of profits, revenue, data, or goodwill
arising out of or related to your use of the Site or products, even if we have been advised of the possibility of such damages.
Where liability cannot be excluded, our total liability is limited to the amount you paid us for the product or service giving rise to the claim.
12. Indemnification
You agree to indemnify, defend and hold harmless 855 Kollective, our directors, employees, and partners from any claim or demand (including reasonable legal fees) made by any third party due to or arising out of:
- Your breach of these Terms
- Your violation of any law or the rights of a third party
- Your use or misuse of the Site or products
13. Changes to These Terms
We may update or modify these Terms from time to time.
When we do, we will update the “Last updated” date at the top of this page.
Your continued use of the Site after changes are posted means you accept the updated Terms.
We encourage you to review this page periodically.
14. Governing Law
These Terms and any disputes arising out of or in connection with them are governed by the laws of Victoria, Australia, without regard to conflict of law principles.
You agree to submit to the exclusive jurisdiction of the courts of Victoria, Australia.